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Green Chemistry Changes the World.
With the pragmatic spirit of research and development, the integration of cross-field resources and experience, we hope that the global specialty chemicals industry will have breakthrough innovations. We invite you to join this chemical field to provide a green and sustainable world for the next generation.
We sincerely welcome talents with dreams and enthusiasm to join us, find your own stage in the big family of Johnson Fine Chemical. Create the future with us, realize your dreams!
Your Satisfaction is our Foremost Priority!
After purchasing the product, if you have any doubts or flaws about the packaging, quality, delivery time and etc., please feel let us know by following procedures to lodge a complaint：
Procedures：
You can either leave a message at the [Contact Us] on this website or call us at +886-4-23502588 Ext. 221 (speciality chemicals dept.) / Ext. 230 (waterproof resin dept.), or send an email to our mailbox: jfchem@johnson-fine.com.
Once receiving your message, we'll set up a case within one working day and notify the responsible unit to investigate the situation described in your message.
Response：
After receiving the email/call, we will reply you directly once the investigation is completed.
Methods：
Email：jfchem@johnson-fine.com
Direct Line：+886-4-2350-2588 ext. 221 (speciality chemicals dept.)
+886-4-2350-2588 ext. 230 (waterproof resin dept.)
+886-4-2350-2588 ext. 121 (Logistics dept.)
Make Johnson Better
Dear Customer,
In order to improve the service quality of our company and deeply understand your needs and solve the problem you faced with, you are highly welcomed to contact us to share your comments, suggestions and feelings. Thus, we can continue to make progress and become your predominant backup!
Customer Service Line: 886-4-23502588
Customer service mailbox: jfchem@johnson-fine.com
Service hours: Monday to Friday AM08:30-PM17:30 (Lunch Break PM12:00-PM13:00)
What if you find any illegal behavior or serious misconduct of our employees or supervisors, please send an email directly to the following mailbox: jfc.justice@johnson-fine.com or call us at +886-4-2350-2588 ext. 227.
When we receive your report, we may immediately refer it to an appropriate staff member within 1 working day who will then carry out an investigation and will reply you once the investigation is done.