Opinion Sharing

Make Johnson Better

Dear Customer,

In order to improve the service quality of our company and deeply understand your needs and solve the problem you faced with, you are highly welcomed to contact us to share your comments, suggestions and feelings. Thus, we can continue to make progress and become your predominant backup!
Customer Service Line: 886-4-23502588
Customer service mailbox: jfchem@johnson-fine.com
Service hours: Monday to Friday AM08:30-PM17:30 (Lunch Break PM12:00-PM13:00)

What if you find any illegal behavior or serious misconduct of our employees or supervisors, please send an email directly to the following mailbox: jfc.justice@johnson-fine.com or call us at +886-4-2350-2588 ext. 227.

When we receive your report, we may immediately refer it to an appropriate staff member within 1 working day who will then carry out an investigation and will reply you once the investigation is done.